Terms & Conditions

1. The Kogarah Bipolar Support Group (Service) is jointly operated by Amanda Simpson ABN 28 067 628 514, trading as Dandelion Bespoke Floral Boutique, and Bipolar Australia Limited ABN 35 169 187 517 (Service Providers)
    

2. You are a Participant of the group sharing the session together with all other participants, whether in person or online (Participants).
    

3. The service is provided for residents of Australia only.
    

4. The Service Providers are no doctors, psychiatrists, psychologists, counsellors or other health professionals (including mental health professionals), and do not provide any medical or pharmaceutical advice.
    

5. The Service Providers’ service is limited to organising and facilitating the groups and seeking the participants to provide moral support to each other. The support provided during a session is based on the matters brought by and shared by the Participants. 
    

6. The Service is not a substitute for independent professional advice from a health professional and nothing said by the Service Providers is intended to be used as medical advice or to diagnose, treat, cure or prevent Bipolar or any other mental illness or condition or any other illness or health condition. 
    

7. The Service Providers do not accept any liability for any injury, loss or damage incurred by your use of or reliance upon the information you have obtained during or as a result of a group session. 
    

8. You must only attend the group if you have a bona fide concern or interest in bipolar disorders, whether your have been diagnosed or believe to be suffering from the condition, or you are the carer, parent or guardian, or a person providing regular support to the bipolar sufferer, or you are a health professional. 
    

9. You must be 18 years of age or older to participate in a group session and if you are younger than 18, you must only join a group session in the supervisory company of an adult person, being your parent or guardian. 
    

10. Unless express, written consent has been previously obtained, the Participants and the Service Providers must keep all personal information private and confidential, unless required by law to be disclosed. 
     

11. Notwithstanding the preceding term, the Service Providers may disclose your private and confidential information if such disclosure is believed to be reasonably necessary to prevent harm to yourself or to someone else, or destruction of property.
     

12. The Service Providers may however de-identify or anonymize your private and confidential information and use it without your consent for service evaluation, training, or any other purpose. 
     

13. You agree that you must at all times during a group session follow the directions of the group Facilitator and if applicable, the Co-Facilitator, to ensure the equitable participation of all Participants, the respect to each other and the safety of all. 
     

14. You expressly agree not to interrupt other speakers, provoke, disrespect, criticise or otherwise behave in a manner contrary to the purpose of providing moral support.
     

15. The Service Providers (including the Facilitators) have the right to demand that you immediately stop any inappropriate behaviour and to further demand that you leave the group and you expressly agree to immediately comply with any such demand.  
     

16. You agree to observe COVID-19 preventative measures and all other public health orders.
     

17. You expressly agree that the booking fee cannot be refunded under any circumstances.